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Terms and Conditions of Sale

1. Prices shown are subject to change without notice. Please check price and stock before placing an order.

2. Our prices are FOB our facilities.  Customer assumes full risk of loss or damage to the merchandise FOB our warehouse of origin.

3. Returned checks are subject to $35 service charge.

4. Materials are inspected prior to shipment from our warehouse. Any claim regarding broken tiles or slabs must be addressed with the freight carrier.

5. All sales are final. Returns of regularly priced items are accepted upon approval of Rock Bottom Tile and Stone management, within 10 days from the date of order. All returned items have to be undamaged in original containers and must be in resalable condition.  A 35% restocking charge may be applied to all returns as well as any shipping fees associated with the delivery and return of the material.

6. Samples are cut or otherwise provided from our inventory and are only a representation of our stock. We do not guarantee absolute resemblance to the actual delivery. Tolerance of 1-2mm difference or variation in thickness and measurements may be possible.

7. Travertine, Marble, Slate and Granite are products of nature and are susceptible to pits, cracks and color variation. No two pieces of natural stone are alike. These characteristics are not material flaws but the natural signature of authenticity. You must inspect the material prior to installation to check the sizing, thickness, color and veining to prepare any blending required to meet the owners approval. Absolutely no claim will be accepted for any reason after the material has been installed.

Place of jurisdiction for all actions and proceedings with the regard to any transaction with us is Multnomah County, Oregon.